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Objectives

• At the end of this Course , you are able to:
  • Explain the basic elements of effective contractor management and its position within asset management.
  • Evaluate bids and proposals and choose the right contractor.
  • Identify, evaluate and manage the risks involved (SHE, performance).
  • Manage & monitor the contractor performance in an innovative way.
  • Develop and negotiate contracts.
  • Achieve results on time, with less stress, through planning, prioritizing and delegating work
  • Manage and motivate others around them, to achieve the synergy of a great team
  • Analyse situations and habits that hinder their performance and identify techniques to overcome them
  • Achieve job success and satisfaction by setting and reaching short and long term goals linked to personal and company aims.

The Delegates

• Operations & Maintenance professionals
• Reliability, Asset & Plant professionals
• All professionals involved in contractor management
• All professionals negotiating, managing and verifying contracts in maintenance & technical projects
• Production & Continuous Improvement professionals
• Contract management teams
• Facility management teams
• Shutdown and Turnaround management teams
• Anyone who wishes to update themselves on contractor management

The Contents

• Introduction and course overview.
• Contractor Management Basics :
  • Overview of contractor management and how it relates to asset management
  • Sourcing strategies
  • Risks involved – risk management & SHE aspects
  • Grounding the maintenance contract with a Risk Based Maintenance concept .
• Contract Types for Maintenance & Technical Projects :
  • Contracts – basic types
  • Contracts – complex types (Turnkey, Design & Construct, Public Private Partnerships)
  • Procurement aspects
  • Choosing the right contractor
  • Monitoring & managing contractor performance – from traditional penalties & rewards to more innovative ways
• Developing the Contract
  • The contracting cycle
  • Requirements / service levels, (Reliability Availability Maintainability Safety)
  • Writing the contract
  • Periodic evaluation & continuous improvement – vendor management
  • Partnerships
• Setting Foundation – Organising your Time, Tasks and Office Systems :
  • Assessing present productiveness and areas for improvement
  • Activity logs, effective to-do lists and action programs
  • Managing workflow, files, emails and office effectively
  • The urgent/important matrix
  • Leverage – achieving much more with the same effort
• Achieving Results through Planning, Prioritizing and Delegation
  • Mind-mapping for planning, problem solving and decision making at work
  • Gantt charts – planning small to medium sized projects
  • Effective scheduling – planning to make the best use of your time
  • Goal setting and meeting multiple deadlines
  • The art of delegating
• Overcoming challenges in Time, Task, Work Planning Effectiveness
  • Managing interuptions and minimizing distractions
  • Dealing with late, disorganized or difficult people
  • Managing conflicting priorities and last minute changes
  • Overcoming procrastination
  • Running productive team meetings and making group decisions
• People Management & Negotiation Aspects
  • Implementing contract management – how to make it work by influencing the behaviour of people
  • Negotiating the contract – negotiation ploys, tactics & tips
• Final Workshop
  • In a very interactive workshop all major topics of this course will be highlighted and practised in groups. Major topics will be:
  • Requirements / service levels – defining what you want
  • Tendering process
  • Contractor selection
  • Contractor management – measuring & managing the performance
  • Negotiation & Evaluation

The Discount

10% in case of Three P. (or more)