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Objectives

• By the end of this Course participants will be able to:
• Incorporate employee development competencies and techniques
• Identify and learn how to address employee concerns
• Practice coaching, counseling, and progressive discipline strategies
• Demonstrate effective communication
• Be able to relate the role of ED to the role of the Managers/Supervisor and Team Leader
• Be able to deal with performance problems and modify the behavior of employees
• Be able to operate disciplinary procedures and grievance procedure
• Know how to manage absence
• Apply knowledge of implications and potential problems with Policy and Procedures
• Appraise Policy and Procedures to be more structured and focused on organizational goals
• Review Policy and Procedures and understand their importance to the organization

The Delegates

Employee Development Specialists, HR and Personnel Professionals, Line Managers, Supervisors and Team Leaders, Contracts and Legal Personnel, Employee Relations Coordinators and Officers, Training & Development Staff, Managers and Personnel with responsibility for staff who wish to understand the latest developments in the field of Employee Development (ED)

The Contents

• Introduction and Course overview.
• The Core Role of Employee Development :
• The context
• Change management
• ED and Nationalization
• Understanding the Rationale of ED
• The Core Role of ED
• The distinction between the role of ED and the role of the manager
• The Impact on Policies and Procedures
• Change agent and employee champion
• The Psychological contract
• The ED Function in Practice
• Communications
• Team briefing
• Consultation
• Discipline – gross misconduct
• Discipline – poor performance
• Appeals
• Handling sickness absence
• Return to work interviews
• Notification rules
• Trigger mechanisms
• Supporting the Manager, Supervisor or Team Leader
• Grievances
• Conducting the grievance interview
• Management’s right to manage
• Equal opportunities
• Discrimination
• Equality and diversity
• Harassment and bullying
• Motivation
• Managing Performance, Counselling, Providing Employee Assistance
• The performance management process
• Motivation and goal theory
• Giving Feedback
• Coaching
• Counselling – managers and supervisors
• Counselling employees
• A counselling style inventory
• Employee assistance programs
• The Governance and Roles Involved in Policy & How to Implement Policy & Procedures
• The role of Policy and Procedures
• What needs to be included
• Who needs to be involved
• The review process
• The approval process
• Publication
• Review of examples of Policy and Procedures
• Avoiding ambiguity
• Standards –ISO
• Communications
• How to ensure staff compliance
• Course summary .

 Notes:

• Great Discount for companies and governmental Organizations .
• All programs are held in five star hotels .
• All lecturers have sufficient knowledge and experience to implement the programs at an optimal level .
• Large package of services is offered to the participants .

The Discount

10% in case of Three P. (or more)