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Objectives

• By the end of this course, participants will be able to:
  • Clarify your role as manager
  • Know the importance of character in management
  • Know the dimensions of behavioural style
  • Embrace core functions of effective managers
  • Discuss the key elements used by major organisations to achieve business excellence
  • Develop your core managerial style to inspire your team
  • Understand how to implement a successful strategy
  • Understand the need to take responsibility for leading change
  • Understand how to be a Champion of Change

The Delegates

• Individuals who have some experience at the supervisor/manager level and are ready to take more management responsibilities
• Individuals who are being groomed to make the transition from supervision to management
• Managers who are looking to improve their managerial competencies
• Those who have been appointed to manage a change initiative
• Clarify your role as manager
• Know the importance of character in management
• Know the dimensions of behavioural style
• Embrace core functions of effective managers
• Discuss the key elements used by major organisations to achieve business excellence
• Develop your core managerial style to inspire your team
• Understand how to implement a successful strategy
• Understand the need to take responsibility for leading change
• Understand how to be a Champion of Change

The Contents

• Introduction and course overview.
• The Leader In You

• • Taking a World View
  • The Value of Management Training
  • Define the Terms “Leadership” and “Management”
  • The Role of Character in Management
  • The Dimensions and Characteristics of Behavioural Styles
  • Your Behavioural Style and the Strengths of the Others

• Developing Personal Excellence

• • Your Personal Operating System
  • Maximising Personal Productivity
  • Developing Critical Personal Networks
  • Getting The Most out of Meetings
  • Establishing Direction:
  • Developing Key Elements for Business Excellence
  • Analysing Your Organisation’s External Environment
  • Understanding Your Market
  • Missions, Visions and Success Factors
  • The Impact of Organisation Culture
  • Ensuring Regulatory Issues are Known and Understood

• Encouraging Your People to Give Their Best

• • The Main Factors of Leadership
  • Recruiting and Selecting People
  • Establishing Expectations
  • Building Capacity in Your People
  • Tracking and Appraising Performance
  • Creative Problem Solving
  • Introduction to Teamwork

• Making the Best of Your Resources

• • Your (Non-people) Resources
  • The cost of (poor) quality-getting things wrong
  • Exploring and managing risks
  • Minimising environmental impact
  • Using technology to maximise impact
  • Achieving results your customers will value
  • Focusing on customers
  • Defining and managing business processes
  • Creating Innovation where you work

• Achieving Results your Customers will Value

• • Facilitating Change
  • Managing Change
  • Systems Thinking
  • Organising for Change
  • Post Course Action Plan

• Course summary .

The Discount

10% in case of Three P. (or more)