Middle Management Skills

Code Date City Fees Register
ML025 September 3, 2023 - September 7, 2023 Online $ 1900

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ML025 December 17, 2023 - December 21, 2023 Berlin $ 5000

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ML025 March 3, 2024 - March 7, 2024 Bangkok $ 4500

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Objectives

  • By the end of the Course , participants will be able to:
    • Effectively coach and appraise their followers.
    • Employ problem-solving techniques to overcome obstacles facing them/their department.
    • Resolve conflict based on a win-win approach.
    • Introduce and manage change leading to continuous improvement.
    • Develop time and meeting management improvement action-plans.

The Delegates

Department heads, superintendents, senior supervisors and others who need to develop their managerial skills.

The Contents

  • Introduction and course overview.
  • Leadership
    • Characteristics of Leaders
    • Leadership versus Management: The Vital Differences
    • Situational Leadership
    • Attitudes & Personality
    • Implicationsfor Managers
    • Concepts of Motivating Your Followers
    • Various Theories of Motivation
  • Coaching and Appraising Performance
    • The Psychology Behind Coaching
    • Why and How to Coach
    • Setting Performance Standards and Conducting Appraisal Interviews
  • Problem-Solving and Decision-Making Techniques
    • Principles of Solving Problems
    • The Manager as a Decision Maker
    • Rationality, Bounded Rationality and Intuition
    • Types of Problems and Decisions
    • A Rational Approach to Problem-Solving
    • Tools and Techniques in Problem-Solving
  • Managing Conflict
    • Sources and Nature of Conflict
    • Conflict and Group Performance
    • Role of Communication in Conflict
    • How to Resolve Conflict
  • Managing Change and Innovation
    • Dynamicsof Change
    • Types of Change
    • Leading Successful Change Initiatives
    • Overcoming Resistance to Change
    • Contemporary Issues in Managing Change
    • Creativity versus Innovation
    • Stimulating and Nurturing Innovation
  • Managing Time and Staff Meetings
    • Identifying and Setting Goals
    • Prioritizing Activities
    • Time Management Tools
    • Leading and Managing Effective Meetings
  • Course summary .

 

The Discount

10% in case of Three P. (or more)

2024-01-03T01:01:59+00:00