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Objectives

• By the end of this Course Delegates will Learn:
• Understand and begin to develop the qualities of an excellent coach
• Be able to coach confidently in practice, based on sound, tried and tested principles
• Be able to help your staff to become more motivated and self-sufficient
• Coach in a structured way which can be used both in formal and informal coaching
• Be able to apply a variety of different coaching tools
• Be able to adapt your coaching style cross-culturally
• Be able to help your staff to grow professionally and personally
• How to coach top performers.
• How to equip others with peak performance skills
• What is required for Leadership empowerment.
• How to develop pro-action plans.

The Delegates

• Supervisors
• Team leaders
• Management Professionals
• Management Staff
• HR, ER and Personnel professionals who are responsible for the design and delivery of performance management programmes
• All Professionals at all levels who want to become effective at coaching and motivating others.

The Contents

• Introduction and Course overview.
• Strategic Equipping  For Leadership :
• Changing Manager’s roles.
• What is real Leadership?
• How to equip Leaders for excellence.
• The pursuit of excellence.
• Developing key management competencies to create excellence.
• 12 Ways to develop your Staff potential and talent.
• The Manager as a Change agent.
• The need for peak performance.
• Activators, Behaviours and consequences.
• Benefits for the organization, manager and performer.
• The Manager As A Coach :
• What is coaching?
• Why is coaching so important?
• Making the transition from Manager to Coach.
• Qualities and attributes of a good Coach.
• Develop the Coaching Model.
• What does coaching achieve?
• Deciding When and How to coach.
• Select the appropriate coaching style.
• Arranging a coaching session.
• Use the “GROW” model.
• Measuring  and observing performance.
• How to appraise a person’s performance.
• The link with feedback motivation.
• The Coaching / Motivation Process And Skills :
• Influencing the readiness to change.
• The importance of handling change
• Gaining a persons commitment to change.
• Raising their effectiveness through questioning.
• Motivation as a lever.
• Setting action orientated performance goals
• End goals, performance goals and process goals.
• Working your own goal setting strategy.
• Developing efficient Time management.
• Learn to prioritize your time.
• The importance of essential Listening skills.
• Developing the cycle for continuous improvement.
• Putting Coaching & Counseling To Work :
• Understanding the performers agenda.
• Coaching the  subconscious mind.
• Knowing what improvements to aim for.
• Exploring barriers to progress.
• Replacement principle.
• Coaching the right performance attitude.
• Making appropriate attitude adjustments.
• Knowing what empowering improvement to aim for.
• Leading by example.
• Develop appreciation within and without.
• The coach’s role as a facilitator.
• Coaching For Decisive Action :
• Adopting the approach, process and skills as a way of life.
• Self coaching to fit your own aims and objectives – personal discipline.
• Improving your ability to make decisions.
• Ten steps to vital decision making.
• Choosing Pro-Active leadership.
• Understand the Circle of control.
• How to be pro-active in your relationships.
• How to apply Persistence Performance.
• Using the learnt skills to apply at every level.
• Ten essential qualities of a successful Corporate Executive.
• Advanced Performance Management :
• 360 degree feedback .
• Emotional Intelligence .
• Integrated strategic performance management .
• Internal and external reporting frameworks.
• Balanced scorecard techniques.
• Links into strategic advantage.
• Personal Development Planning.
• Course summary.

 

The Discount

10% in case of Three P. (or more)