Advanced Supervisor Skills

Code Date City Fees Register
ML005 November 6, 2022 - November 10, 2022 Dubai – UAE $ 5000

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ML005 February 12, 2023 - February 16, 2023 Sharm El-Sheikh $ 4000

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ML005 August 6, 2023 - August 10, 2023 Cairo - EGYPT $ 3750

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Objectives

  • By the end of this Course participants will be able to:
  • Know what real supervision is, and be able to explain to others what it is, and what it means
  • Understand and practice basic supervisory skills
  • Define the difference between the supervisory and the operational roles
  • Explain how to set and monitor objectives
  • Explain what motivates you and describe ways to motivate others effectively
  • Manage performance for results
  • Use different techniques to communicate effectively with your team
  • Use an appropriate strategy for delegating to others
  • Motivate and support others in the achievement of targets
  • Demonstrate effective questioning skills
  • Communicate effectively

The Delegates

  • This course will prove to be a useful and productive resource for all those who are interested in developing their leadership and management skills. It will be of benefit to:
  • Newly promoted members of the management team
  • Technical staff planning to transition to a management position
  • Supervisors seeking to develop their supervisory skills
  • Team leaders interested in further management development
  • Managers interested in evaluating their current skill set
  • Managers seeking to enhance their managerial skills

The Contents

  • Introduction and Course overview.
  • What Is A Supervisor?
  • Should you be a supervisor?
  • Making the transition
  • The difference between doing and supervising
  • Highs and lows of the supervisory role
  • What are the skills of an effective supervisor?
  • Developing the skills
  • Different ways to supervise others
  • Supervisory styles
  • Common mistakes you don’t want to make
  • Managing Performance – Getting Results
  • Characteristics of Performance Management
  • Business Plan basics
  • Assessing your current situation
  • You and the business plan
  • Getting productivity through people
  • The importance of strategic Goal Setting
  • Develop the 5 Success essentials
  • Getting and managing results
  • How to develop Pro-Active management
  • Benefits and barriers to delegation
  • How, when and to whom to delegate
  • Getting it done right – instructing others
  • Managing Performance – Problems And People
  • What motivates me?
  • What motivates others?
  • What does Motivation do?
  • Motivation creates energy
  • The 3 Major steps of motivation
  • Motivation in the workplace
  • Herzberg’s Motivational Theory
  • Tailoring motivation ideas to individual team members
  • How to manage conflict
  • Working with different types of personalities
  • What to do when a problem arises
  • Listening and questioning skills
  • Managing Communication
  • What is Communication?
  • Three major levels of Communication
  • The significance of Non-Verbal Communication
  • Factors that affect your Communication
  • Communication Chart
  • Effective ways to Communicate
  • Brain Communication impact
  • Communication cycle
  • Delivering clear, concise messages
  • How to make an effective presentation
  • 9 Effective Communication principles
  • Positive Visual imaging
  • Good / Bad relationships
  • Planning a Team meeting
  • How to be a decisive Decision maker
  • Improving your ability to make decisions
  • Verbal communication
  • Barriers to communication
  • Team communications
  • Running a team meeting
  • Choosing the right words
  • Communicating in writing
  • Building Powerful Influence
  • What is personal empowerment?
  • Sources of personal power
  • Developing your Mind, Attitude, Appreciation & Character influence
  • Mind Think power
  • Know the impact of Teleological Thinking
  • Replacement Principle
  • Building your personal power
  • Using your personal power
  • Building trust and believability: walking your talk
  • 10 Essential Qualities of a Top Supervisor
  • Planning for your future – developing yourself
  • How to stay Motivated
  • Course summary .

 Notes:

  • Great Discount for companies and governmental Organizations .
  • All programs are held in five star hotels .
  • All lecturers have sufficient knowledge and experience to implement the programs at an optimal level .
  • Large package of services is offered to the participants .

The Discount

10% in case of Three P. (or more)

Course File

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2024-01-03T01:08:33+00:00