Change Management Principles,Techniques & Communication

Code Date City Fees Register
ML009 December 4, 2022 - December 15, 2022 Dubai – UAE $ 5000

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ML009 March 5, 2023 - March 16, 2023 Sharm El-Sheikh $ 4000

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ML009 June 4, 2023 - June 15, 2023 Cairo - EGYPT $ 3750

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Objectives

  • By the end of the course you will:
    • Understand the business drivers for change
    • Know the best time to make changes
    • Know how to prepare the organisation for change
    • Understand the psychology of change, what motivates people, how they will react to change and how to manage those reactions
    • Be able to manage both the corporate and national cultural aspects of change
    • Be able to produce stakeholder value through change
    • Be able to apply a range of analytical tools to assist at each stage in change
    • Know how to communicate change effectively

The Delegates

The course is designed for anyone in a managerial, supervisory or leadership position who must manage change within a team, a department or even at the level of the broader organisation .

The Contents

  • Introduction and course overview.
  • Business Strategy and Change
  • The Importance of Strategy
  • Defining Strategy
  • Strategic Drift
  • STEEPLE Analysis
  • Where is your Organization Now?
  • Drivers of Change
  • Business Drivers of Change
  • McGahan’s Trajectories of Industry Change
  • Competitive Strength and Competitive Advantage
  • Why Change often Fails
  • Commonest causes of failure in change initiatives and what to do about them
  • Causal model of Change
  • Burke-Litwin
  • The Balanced Scorecard
  • Financial Perspective
  • Customer Perspective
  • Business Process Perspective
  • Learning and Growth Perspective
  • Change Readiness
  • Organisational Fitness
  • Organisational Fitness Model
  • Timing of Change
  • The Sigmoid Curve
  • Change in Teams
  • Analytical tools
  • Force Field Analysis
  • Helpers and Blockers for Change
  • Porters’ 5 forces
  • McKinsey 7s
  • Reactions to Change
  • Managing Reactions to Change
  • Personal Effects of Change
  • The Emotional Loop
  • Motivation to Change
  • Glasser’s Drivers
  • ABCD theory
  • Pink’s “Drive” theory: rewards and cognitive skills
  • Herzberg – Hygiene and Motivational factors
  • Stakeholders and Shareholders
  • Stakeholder Mapping
  • Stakeholder Management
  • Stakeholder Value
  • RACI Analysis
  • Delighting our Clients and Customers with Change
  • Kano’s Customer Satisfaction Model
  • Leading and Managing Change
  • The Leader as Role Model
  • Essential Qualities of a Change Leader
  • The VIVE™ model as the basis for Change Leadership
  • Kotter – Top Down Leadership
  • Balogun and Johnson’s – Middle-out Leadership
  • Kaizen – Incremental Change
  • Communicating Change
  • The “Skyscraper” model for Communicating Change
  • Winning Hearts and Minds
  • Delegation, Empowerment and Trust
  • Cultural Dimensions of Change
  • Corporate Culture
  • Edgar Schein
  • Cameron and Quinn Culture Audit
  • National Culture
  • Trompenaars and Hofstede
  • Building a Learning Organisation
  • Single and Double Loop Learning
  • Systems Thinking
  • Laws of the Fifth Discipline
  • Bringing it all Together
  • Detailed Action Planning Session
  • Individual Action Planning
  • Paired Challenge, Coaching and Discussion
  • Plenary Declaration of Actions
  • Course summary .

 Notes:

  • Great Discount for companies and governmental Organizations .
  • All programs are held in five star hotels .
  • All lecturers have sufficient knowledge and experience to implement the programs at an optimal level .
  • Large package of services is offered to the participants .

The Discount

10% in case of Three P. (or more)

Course File

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2024-01-03T01:07:23+00:00