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Objectives

• By the end of this Course participants will be able to:
• Identify and evaluate organisational change
• Assess how individuals and teams deal with and adapt to change
• Build an integrated model of the organisational change process
• Identify different leadership styles and the role of leadership in the change process
• Overcome resistance to change by opening and using effective communication channels
• Define engagement and review the compelling business case for its implementation
• Show delegates with techniques to measure, sustain and generate engagement.
• Evaluate how leaderships style may positively or negatively impact employee engagement
• Evaluate and enhance organisational engagement against a theoretical Models

The Delegates

• Senior Engineers
• Team Leaders
• Supervisors
• Assistant Managers
• Managers
• Line Managers
• Team Managers
• Technical Departments team .

The Contents

• Introduction and Course overview.
• The characteristics of change
• Three change models
• Factors affecting change
• Managing change for organisational and customer benefit
• The importance of a customised approach
• Developing an integrated change strategy
• Creating a vision and rationale for change
• Understanding the interaction between people and process
• Translating the vision into a mandate for change
• Recognising and working with key players
• Leveraging the change sponsors
• Appointing a change champion
• Identifying individuals affected by the change
• Generating a team approach to change
• Different types of teams and team characteristics
• Implementing Approaches that Deliver Effective Change
• People and their approach to change
• How individuals deal with and adapt to change
• Applying four psychological approaches to change
• Leadership roles and styles in the change process
• Emotional competencies of leading change
• Achieving collaboration and buy-in through motivation
• Reducing resistance to change with incremental and transformational approaches to change
• Using process to deliver quality change
• Leveraging process to support change
• Evaluating the process benefits and pitfalls for programme management, project management and change management
• Measuring progress toward the final change outcome
• Linking measurement to deliverables and the change vision
• Develop a customised measurement methodology for your organisation
• Creating a balanced people/process performance report card
• Maintaining dynamic communications throughout the measurement process
• Leveraging Risk to Drive a Change
• Creating a risk/change relationship
• Supporting a proactive approach to risk
• Defining the components of risk
• Creating a multidimensional risk plan
• Implementing the risk/change action plan
• Optimising WIIFM (What’s In It For Me?)
• Acknowledging and resolving conflicts to balance the risk/change relationship
• Achieving Successful Change Through Effective Communication
• Reducing resistance to change
• Cascading the change vision and rationale throughout the organisation
• Translating the vision to day-to-day deliverables
• Closing the loop and utilising feedback
• Barriers to effective communication
• Overcoming negative stereotypes
• Personalising the change message
• Recognising the potential of diversity within a change programme
• Developing a Customised Approach to Managing Change
• Reviewing current change practices in your organisation
• Identifying the opportunities to improve the management of change
• Selecting the right tools and techniques to create an integrated change toolkit
• Creating a Culture of Engagement through Generous “Front Line” Leadership
• Core essential for generous front line leadership
• The front tine leadership challenge – Creating a culture of connection
• Action planning against the Employee engagement model
• When engagement goes too far – pitfalls of an overdone strength
• Balancing pressure with performance
• Course summary .

 Notes:

• Great Discount for companies and governmental Organizations .
• All programs are held in five star hotels .
• All lecturers have sufficient knowledge and experience to implement the programs at an optimal level .
• Large package of services is offered to the participants .

The Discount

10% in case of Three P. (or more)